Speaker BIO

Arturo Cuenllas

Arturo Cuenllas

 

 

 

 

 

 

  • Founder of Conscious Hospitality: a Hospitality Educational Consultancy in Management, Leadership and Sustainability.
  • MBA professor at BHMS –City University of Seattle- in Luzern, Switzerland.
  • MBA associate professor at ESCP Europe Business School in Madrid, Spain.
  • MBA professor at ESDEN Business School, Madrid. Spain.
  • Experienced Hotel General Manager, 20 years overall international experience in the hotel industry; luxury and upscale city hotels and resorts.
  • Wide Professional and Executive Business Education in some of the 5 top Business Schools in Europe: High Advanced Management Program at IESE Business School and Executive MBA in Tourism Management at IE Business School. Diploma in Hotel and Restaurant Management at Glion Hotel School (former Hosta).


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Published Articles and Case Studies: The Rezidor Group: A Case Study for Talent Management and People Development; Providing a Legendary ServiceScandic Hotels: a Role Model in Sustainability; Open Letter from a hotel GM to Peter Drucker; High Performance Teams in Hospitality; Joie de Vivre hospitality: Case Study; Boosting Innovation in Hotel Operations: a Leading Process; Strategic Overview of Hotel Industry in Spain: Oversupply and Commoditization; The New Paradigm for Leadership in Hospitality: the Humble and Self-Confident Boss; Seminar: Innovation in Hospitality Management; Open Book Management: How to Share Financial Objectives to all employees by making cost reductions an objective to be shared; Whole Foods Case Study: a benchmark model of Management for Hospitality.